Nokia 3660

Page 142
background image
Copyright © 2003 Nokia. All rights reserved.
Troubleshooting
142
Q&A
Phone display 
•
Q: Why do missing, discoloured, or bright dots appear on 
the screen every time I turn on my phone? 
A: This is an intrinsic characteristic of the active matrix 
display. Your phone’s display contains multiple switching 
elements to control the pixels. A small number of 
missing, discoloured, or bright dots on the screen might 
exist. 
Camera 
•
Q: Why does the image appear dark when I am taking a 
picture with the Camera or viewing images?
A: The display contrast setting affects the appearance of 
images. Check the display contrast setting and adjust it 
to lighter. Go to 
Settings
→ 
Phone settings
→ 
Display
→ 
Contrast
.
•
Q: Why do images look smudgy?
A: Check that the camera lens protection window is 
clean. To clean the window follow the instructions in 
, p. 
.
Bluetooth 
•
Q: Why can’t I end a Bluetooth connection?
A: If another device is pairing with your phone but not 
sending data, and leaves the device connection open, 
then the only way to disconnect it is to deactivate the 
Bluetooth link altogether. Go to Bluetooth and select the 
setting 
Bluetooth
→ 
Off
.
•
Q: Why can’t I find my friend’s Bluetooth-enabled device.
A: Check that both have activated Bluetooth.
Check that the distance between the two devices is not 
over 10 metres or that there are no walls or other 
obstructions between the devices.
Check that the other device is not in ‘Hidden’ mode.
Multimedia messaging 
•
Q: What should I do when the phone tells me that it 
cannot receive a multimedia message because memory is 
full?
A: The amount of memory needed is indicated in the error 
message: 
Not enough memory to retrieve message. Delete 
some data first.
 To view what kind of data you have and 
how much memory the different data groups consume, go 
to 
Manager
 and select 
Options
→
Memory details
. After 
you have freed up memory, the multimedia message 
centre tries to send the multimedia messages again 
automatically.
•
Q: What should I do when the phone gives the message: 
Unable to retrieve multimedia message. Network connection 
already in use. 
?
A: End all active data connections. Multimedia messages 
cannot be received if another data connection using a 
different gateway address is active for browser or e-mail.
•
Q: How can I end the data connection when the phone 
starts a data connection again and again? The notes: 
Retrieving message
 or 
Trying to retrieve message again
 are 
shown briefly. What is happening? 
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131 Page 132 Page 133 Page 134 Page 135 Page 136 Page 137 Page 138 Page 139 Page 140 Page 141 Page 142 Page 143 Page 144 Page 145 Page 146 Page 147 Page 148 Page 149 Page 150 Page 151 Page 152 Page 153 Page 154 Page 155 Page 156 Page 157