Nokia 3660

Page 143
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Troubleshooting
143
A: The phone is trying to retrieve a multimedia message 
from the multimedia messaging centre. 
Check that the settings for multimedia messaging have 
been defined correctly and that there are no mistakes in 
phone numbers or addresses. Go to 
Messaging
 and select 
Options
→ 
Settings
→ 
Multimedia message
.
To stop the phone from making a data connection, you 
have the following options. Go to 
Messaging
 and select 
Options
→ 
Settings
→ 
Multimedia message
, and then:
• Select 
On receiving msg.
 
→ 
Defer retrieval
 if you want the 
multimedia messaging centre to save the message to 
be retrieved later, for example, after you have checked 
the settings. After this change, the phone still needs to 
send information notes to the network. To retrieve the 
message later, select 
Retr. immediately
.
• Select 
On receiving msg.
 
→ 
Reject message
 - if you want 
to reject all incoming multimedia messages. After this 
change, the phone needs to send information notes to 
the network and the multimedia messaging centre will 
delete all multimedia messages that are waiting to be 
sent to you.
• Select 
Multimedia reception
→ 
Off
 - if you want to 
ignore all incoming multimedia messages. After this 
change the phone will not make any network 
connections related to multimedia messaging. 
Images 
•
Q: Is the format of the image I’m trying to open 
supported?
A: See p. 
 for further information on the supported 
image formats.
Messaging
•
Q: Why can’t I select a contact?
A: If you cannot select a contact in the Contacts directory, 
the contact card does not have a phone number or an e-
mail address. Add the missing information to the contact 
card in the Contacts application.
Calendar 
•
Q: Why are the week numbers missing?
A: If you have changed the Calendar settings so that the 
week starts on a day other than Monday, then the week 
numbers will not be shown.
Browser Services
•
Q: 
No valid access point defined. Define one in Services 
settings.
 
A: Insert proper browser settings. Contact your service 
provider for instructions. See 
.
Log 
•
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication 
events fitting that filter have been logged. To see all 
events, select 
Options
 
→ 
Filter
→ 
All communication
.
PC connectivity
•
Q: Why do I have problems in connecting the phone to my 
PC?
A: Make sure that PC Suite for Nokia 3660 is installed and 
running on your PC. See the Installation guide for PC Suite 
on the CD- ROM in the ‘Install' section. For further 
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