Nokia 6680

Page 103
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Troubleshooting
103
Copyright © 2005 Nokia. All rights reserved.
Troubleshooting
Q&A
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth 
connectivity.
Check that the distance between the two devices is not 
over 10 metres and that there are no walls or other 
obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your phone, you can either 
end the connection using the other device or by 
deactivating Bluetooth connectivity. Select 
Connect.
 >
 
Bluetooth
 >
 
Off
.
Multimedia messaging
Q: What should I do when the phone cannot receive a 
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error 
message: 
Not enough memory to retrieve message. Delete 
some data first.
 To view what kind of data you have and 
how much memory the different data groups consume, 
select 
File manager
 >
 
Options
 >
 
Memory details
.
Q: The note 
Retrieving message
 is shown briefly. What is 
happening? 
A: The phone is trying to retrieve a multimedia message from 
the multimedia messaging centre.
Check that the settings for multimedia messaging are 
defined correctly and that there are no mistakes in phone 
numbers or addresses. Select 
Messaging
 >
 
Options
 >
 
Settings
 >
 
Multimedia message
.
Q: How can I end the data connection when the phone starts 
a data connection again and again? 
A: To stop the phone from making a data connection, select 
Messaging
 and one of the following:
On receiving msg.
 
>
 
Defer retrieval
—To have the 
multimedia messaging centre save the message to be 
retrieved later, for example, after you have checked the 
settings. After this change, the phone still needs to send 
information notes to the network. To retrieve the message 
now, select 
Retr. immediately
.
On receiving msg.
 
>
 
Reject message
—To reject all incoming 
multimedia messages. After this change, the phone needs 
to send information notes to the network, and the 
multimedia messaging centre deletes multimedia 
messages that are waiting to be sent to you.
Multimedia reception
 
>
 
Off
—To ignore all incoming 
multimedia messages. After this change, the phone does 
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