Nokia 7610

Page 121
background image
Copyright © 2004 Nokia. All rights reserved.
Troubleshooting
121
Q&A
Phone display 
•
Q. Why do missing, discoloured or bright dots appear on 
the screen every time I turn on my phone?
A. This is a characteristic of this type of display. Some 
displays may contain pixels or dots that remain on or off. 
This is normal, not a fault. 
Camera 
•
Q: Why do images look smudgy?
A: Check that the camera lens protection window is clean. 
Bluetooth 
•
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your phone, you can 
either end the connection using the other device or by 
deactivating Bluetooth. Go to Bluetooth and select the 
setting 
Bluetooth
→ 
Off
.
•
Q: Why can’t I find my friend’s Bluetooth-enabled device.
A: Check that both have activated Bluetooth.
Check that the distance between the two devices is not 
over 10 metres or that there are no walls or other 
obstructions between the devices.
Check that the other device is not in ‘Hidden’ mode.
Check that both devices are compatible.
Multimedia messaging 
•
Q: What should I do when the phone tells me that it cannot 
receive a multimedia message because memory is full?
A: The amount of memory needed is indicated in the error 
message: 
Not enough memory to retrieve message. Delete 
some data first.
 To view what kind of data you have and 
how much memory the different data groups consume, go 
to 
File manager
 and select 
Options
→
Memory details
.
•
Q: How can I end the data connection when the phone 
starts a data connection again and again? The notes: 
Retrieving message
 or 
Trying to retrieve message again
 are 
shown briefly. What is happening? 
A: The phone is trying to retrieve a multimedia message 
from the multimedia messaging centre. 
Check that the settings for multimedia messaging have 
been defined correctly and that there are no mistakes in 
phone numbers or addresses. Go to 
Messaging
 and select 
Options
→ 
Settings
→ 
Multimedia message
.
To stop the phone from making a data connection, you 
have the following options. Go to 
Messaging
 and select 
Options
→ 
Settings
→ 
Multimedia message
, and then:
• Select 
On receiving msg.
 
→ 
Defer retrieval
 if you want the 
multimedia messaging centre to save the message to be 
retrieved later, for example, after you have checked the 
settings. After this change, the phone still needs to send 
information notes to the network. To retrieve the 
message later, select 
Retr. immediately
.
• Select 
On receiving msg.
 
→ 
Reject message
 - if you want 
to reject all incoming multimedia messages. After this 
change, the phone needs to send information notes to 
the network and the multimedia messaging centre will 
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131