Nokia 7610

Page 122
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Troubleshooting
122
delete all multimedia messages that are waiting to be 
sent to you.
• Select 
Multimedia reception
→ 
Off
 - if you want to 
ignore all incoming multimedia messages. After this 
change the phone will not make any network 
connections related to multimedia messaging. 
Messaging
•
Q: Why can’t I select a contact?
A: If you cannot select a contact in the Contacts directory, 
the contact card does not have a phone number or an e-
mail address. Add the missing information to the contact 
card in the Contacts application.
Calendar 
•
Q: Why are the week numbers missing?
A: If you have changed the Calendar settings so that the 
week starts on a day other than Monday, then the week 
numbers will not be shown.
Browser Services
•
Q: 
No valid access point defined. Define one in Services settings.
 
A: Insert proper browser settings. Contact your service 
provider for instructions. 
Log 
•
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication 
events fitting that filter have been logged. To see all 
events, select 
Options
 
→ 
Filter
→ 
All communication
.
PC connectivity
•
Q: Why do I have problems in connecting the phone to my 
PC?
A: Make sure that Nokia PC Suite 6.1 is installed and 
running on your PC. See the User’s
 Guide for 
Nokia 
PC 
Suite on the CD-ROM. For further information on how 
to use 
Nokia 
PC Suite, see the help function on PC Suite 
or visit the support pages at www.nokia.com
.
Access codes
•
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the 
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not 
received such a code, contact your network service 
provider.
For information about passwords, contact your access 
point provider, for example, a commercial Internet Service 
Provider (ISP), service provider, or network operator.
Application not responding
•
Q: How do I close an application that is not responding?
A: Open the application switching window by pressing and 
holding 
. Then scroll to the application, and press 
 
to close the application.
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