Nokia E75

Page 161
background image
Troubleshooting
To view frequently asked questions about your device,
see the product support pages at the Nokia website.
Q: What is my lock, PIN, or PUK code?
A: The default lock code is 12345. If you forget the lock
code, contact your device dealer. If you forget a PIN or
PUK code, or if you have not received such a code,
contact your network service provider.
Q: How do I close an application that is not
responding?
A: Press and hold the home key. Scroll to the
application, and press the backspace key to close the
application.
Q: Why do images look smudgy?
A: Ensure that the camera lens protection windows are
clean.
Q: Why do missing, discoloured, or bright
dots appear on the screen every time I switch
on my device?
A: This is a characteristic of this type of display. Some
displays may contain pixels or dots that remain on or
off. This is normal, not a fault.
Q: Why can’t I find my friend’s device while
using Bluetooth connectivity?
A: Check that both devices are compatible, have
activated Bluetooth connectivity, and are not in the
hidden mode. Check also that the distance between the
two devices is not over 10 metres (33 feet) and that
there are no walls or other obstructions between the
devices.
Q: Why can’t I close a Bluetooth connection?
A: If another device is connected to your device, you
can close the connection using the other device or by
deactivating Bluetooth connectivity. Select 
Menu
 >
Control panel
 > 
Connectivity
 > 
Bluetooth
 and
Bluetooth
 > 
Off
.
Q: Why can't I see a WLAN access point even
though I know I'm within its range?
A: Check that the Offline profile is not in use in your
device.
The wireless LAN (WLAN) access point may use a hidden
service set identifier (SSID). You can only access
networks that use a hidden SSID if you know the correct
SSID, and have created a WLAN access point for the
network on your Nokia device
Check that the WLAN access point is not on channels
12-13, as they cannot be associated with.
Q: How do I turn WLAN off on my Nokia
device?
A: The WLAN on your Nokia device is deactivated when
you are not connected or trying to connect to another
access point, or not scanning for available networks.
To further reduce battery consumption, you can specify
that your Nokia device does not scan, or scans less
161
Troubl
es
hooti
n
g
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131 Page 132 Page 133 Page 134 Page 135 Page 136 Page 137 Page 138 Page 139 Page 140 Page 141 Page 142 Page 143 Page 144 Page 145 Page 146 Page 147 Page 148 Page 149 Page 150 Page 151 Page 152 Page 153 Page 154 Page 155 Page 156 Page 157 Page 158 Page 159 Page 160 Page 161 Page 162 Page 163 Page 164 Page 165 Page 166 Page 167 Page 168 Page 169 Page 170 Page 171 Page 172 Page 173 Page 174 Page 175 Page 176 Page 177 Page 178 Page 179 Page 180