Nokia N80 Internet Edition

Page 117
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Troubleshooting: Q&A
117
Troubleshooting: Q&A
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the lock 
code, contact your device dealer.
If you forget or lose a PIN or PUK code, or if you have not 
received such a code, contact your network operator.
For information about passwords, contact your access 
point provider, for example, a commercial internet service 
provider (ISP), service provider, or network operator.
Application not responding
Q: How do I close an application that is not responding?
A: To open the application switching window, press and hold 
. Scroll to the application, and press 
 to close the 
application.
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth 
connectivity.
Check that the distance between the two devices is not 
over 10 meters (33 feet) and that there are no walls or 
other obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your device, you can 
either end the connection using the other device or by 
deactivating Bluetooth connectivity. Select 
Connect.
Bluetooth
Off
.
Browser services
Q: What do I do if the following message is displayed: 
No 
valid access point defined. Define one in Services 
settings.
A: Insert the correct browser settings. Contact your service 
provider for instructions. 
Camera
Q: Why do images look smudgy?
A: Remove the protective plastic films covering the display 
and camera. Ensure that the camera lens protection 
window is clean. 
Display
Q: Why do missing, discolored, or bright dots appear on the 
screen every time I turn on my device?
A: This is a characteristic of this type of display. Some displays 
may contain pixels or dots that remain on or off. This is 
normal, not a fault.