Nokia E72

Page 128
background image
connections
 > 
Options
 > 
Details
. If the signal quality
is weak or moderate, you may encounter connection
problems. Try again closer to the access point.
Q: Why do I have problems with the security
mode?
A: Check that you have configured the security mode
correctly, and that it is the same that the network uses. To
check the security mode the network uses, select 
Menu
 >
Ctrl. panel
 > 
Connectivity
 > 
Conn. mgr.
 and 
Active
data connections
 > 
Options
 > 
Details
.
Check also the following: you have the correct WPA mode
(preshared key or EAP), you have disabled all EAP types that
are not needed, and all the EAP type settings are correct
(passwords, user names, certificates).
Q: Why can’t I select a contact for my message?
A: The contact card does not have a phone number, an
address, or an e-mail address. Select 
Menu
 > 
Contacts
,
and edit the contact card.
Q: The note Retrieving message is shown
briefly. What is happening?
A: The device is trying to retrieve a multimedia message
from the multimedia messaging centre. This note is shown
if you have selected 
Menu
 > 
Messaging
 and 
Options
 >
Settings
 > 
Multimedia message
 > 
Multimedia
retrieval
 > 
Always automatic
. Check that the settings
for multimedia messaging are defined correctly and that
there are no mistakes in phone numbers or addresses.
Q: How can I end the data connection when the
device starts a data connection again and
again?
A: The device may be trying to retrieve a multimedia
message from the multimedia message centre. To stop the
device from making a data connection, select 
Menu
 >
Messaging
 and 
Options
 > 
Settings
 > 
Multimedia
message
 > 
Multimedia retrieval
 > 
Manual
 to have the
multimedia messaging centre save messages to be
retrieved later, or 
Off
 to ignore all incoming multimedia
messages. If you select 
Manual
, you receive a notification
when there is a new multimedia message that you can
retrieve in the multimedia message centre. If you select
Off
, the device does not make any network connections
related to multimedia messaging.
To set the device to use a packet data connection only if
you start an application or action that needs it, select
Menu
 > 
Ctrl. panel
 > 
Settings
 and 
Connection
 >
Packet data
 > 
Packet data connection
 > 
When
needed
.
If this does not help, restart the device.
Q: How do I save battery power?
A: Many features in your device increase the demand on
battery power and reduce the battery life time. To save
battery power, do the following:
• Deactivate Bluetooth connectivity when you do not
need it.
• Stop the background scans for WLAN. Select 
Menu
 >
Ctrl. panel
 > 
Settings
 and 
Connection
 > 
Wireless
LAN
 > 
Show WLAN availability
 > 
Never
. You can still
manually scan for available WLANs and connect to
WLANs as usual.
128
Tr
oub
l
eshoot
ing