Nokia N71

Page 102
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Troubleshooting
102
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Log
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication 
events fitting that filter have been logged. To see all 
events, select 
My own
 > 
Log
 > 
Options
 > 
Filter
 > 
All 
communication
.
Memory low
Q: What can I do if my device memory is low?
A: You can delete the following items regularly to avoid 
memory getting low:
•
Messages from 
Inbox
, 
Drafts
, and 
Sent
 folders in 
Messag.
•
Retrieved e-mail messages from the device memory
•
Saved browser pages
•
Images and photos in 
Gallery
To delete contact information, calendar notes, call timers, call 
cost timers, game scores, or any other data, go to the 
respective application to remove the data. If you are deleting 
multiple items and one of the following notes are shown: 
Not 
enough mem-ory to perform operation. Delete some data 
first.
 or 
Memory low. Delete some data.
, try deleting items 
one by one (starting from the smallest item).
Installation files (.sis) of applications that are stored in the 
device memory remain in the memory after the application 
has been installed to a compatible miniSD card. Remove such 
installation files from the device memory. To do this, first 
backup the installation file to a compatible PC using Nokia PC 
Suite, then remove the installation file from the device 
memory using 
File mgr.
Q: How can I save my data before deleting it?
A: Save your data using one of the following methods:
•
Use Nokia PC Suite to make a backup copy of all data to a 
compatible computer.
•
Send images to your e-mail address; then save the images 
to your computer.
•
Send data using Bluetooth connectivity to a compatible 
device.
•
Store data on a compatible memory card.
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or an 
e-mail address. Add the missing information to the contact 
card in 
Contacts
.
Multimedia messaging
Q: What should I do when the device cannot receive a 
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error 
message: 
Not enough memory to retrieve message. 
Delete some data first.
 To view what kind of data you 
have and how much memory the different data groups 
consume, select 
File manager
 > 
Options
 >
 Memory 
details
.
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