Nokia N95

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Troubleshooting: Q&A
133
this does not help, restart your compatible PC and your 
device. If the connection still does not work, reconfigure 
the WLAN settings in both your compatible PC and device. 
See ‘Wireless LAN’, p. 26, and ‘Connection’, p. 127.
Q: Why can't I see my compatible PC in my device in the home 
network?
A: If you are using a firewall application in your compatible 
PC, check that it allows Home media server to use the 
external connection (you can add Home media server to 
the firewall applications exceptions list). Check from the 
firewall settings that the firewall application allows traffic 
to the following ports: 1900, 49152, 49153 and 49154. 
Some WLAN access point devices have a built-in firewall. 
In such cases, check that the firewall in the access point 
device does not block traffic to the following ports: 1900, 
49152, 49153 and 49154.
Check that the WLAN settings are the same in your device 
and compatible PC.
Memory low
Q: What can I do if my device memory is low?
A: You can delete unused items saved in your device regularly 
to avoid memory getting low. See ‘Memory low—free 
memory’, p. 18. 
To delete contact information, calendar notes, call timers, 
call cost timers, game scores, or any other data, go to the 
respective application to remove the data. If you are 
deleting multiple items and one of the following notes are 
shown: 
Not enough memory to perform operation. 
Delete some data first.
 or 
Memory low. Delete some 
data from phone memory.
, try deleting items one by one 
(starting from the smallest item).
To view what kind of data you have and how much memory 
the different data groups consume, press 
, and select 
Tools
 > 
File manager
 > 
Options
 > 
Memory details
.
Q: How can I save my data before deleting it?
A: Save your data using one of the following methods:
•
Use Nokia Nseries PC Suite to make a backup copy of all 
data to a compatible computer.
•
Send images to your e-mail address, then save the images 
to your computer.
•
Send data using Bluetooth connectivity to a compatible 
device.
•
Store data on a compatible memory card.
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or an 
e-mail address. Add the missing information to the contact 
card in 
Contacts
.
Multimedia messaging
Q: The note 
Retrieving message
 is shown briefly. What is 
happening? 
A: The device is trying to retrieve a multimedia message from 
the multimedia messaging center.
Check that the settings for multimedia messaging are 
defined correctly and that there are no mistakes in phone 
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