Nokia 6681

Page 100
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Troubleshooting
100
Copyright © 2005 Nokia. All rights reserved. 
Troubleshooting
Q&A
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth 
connectivity.
Check that the distance between the two devices is not 
over 10 metres and that there are no walls or other 
obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your phone, you can 
either end the connection using the other device or by 
deactivating Bluetooth connectivity. Select 
Connect.
 
> 
Bluetooth
 
> 
Off
.
Multimedia messaging
Q: What should I do when the phone cannot receive a 
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error 
message: 
Not enough memory to retrieve message. Delete 
some data first.
 To view what kind of data you have and 
how much memory the different data groups consume, 
select 
Tools
> 
File manager
 
> 
Options
 
> 
Memory details
.
Q: The note 
Retrieving message
 is shown briefly. What is 
happening? 
A: The phone is trying to retrieve a multimedia message from 
the multimedia messaging centre.
Check that the settings for multimedia messaging are 
defined correctly and that there are no mistakes in phone 
numbers or addresses. Select 
Messaging
 
> 
Options
 
> 
Settings
 
> 
Multimedia message
.
Q: How can I end the data connection when the phone starts 
a data connection again and again? 
A: To stop the phone from making a data connection, select 
Messaging
 and one of the following:
Recept. in home net.
 or 
Reception if roaming 
> 
Defer 
retrieval
—To have the multimedia messaging centre save 
the message to be retrieved later, for example, after you 
have checked the settings. After this change, the phone 
still needs to send information notes to the network. To 
retrieve the message now, select 
Retr. immediately
.
Recept. in home net.
 or 
Reception if roaming 
> 
Off
—To 
ignore all incoming multimedia messages. After this 
change, the phone does not make any network connections 
related to multimedia messaging. 
Messaging
Q: Why can’t I select a contact?
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