Nokia 6681

Page 101
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Troubleshooting
101
Copyright © 2005 Nokia. All rights reserved.
A: The contact card does not have a phone number or an 
e-mail address. Add the missing information to the contact 
card in 
Contacts
.
Camera
Q: Why do images look smudgy?
A: Check to see if the camera lens protection window is clean. 
Calendar
Q: Why are the week numbers missing?
A: If you have changed the calendar settings so that the week 
starts on a day other than Monday, the week numbers will 
not be shown.
Browser services
Q: What do I do if the following message is displayed: 
No 
access point defined. Define one now?
 
A: Insert the correct browser settings. Contact your service 
provider for instructions. 
Log
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication 
events fitting that filter have been logged. To see all events, 
select 
Connect. 
> 
Log
. Press 
 and select 
Options 
> 
Filter 
> 
All communication
.
Q: How do I delete my log information?
A: Select 
Connect. 
> 
Log
. Press 
 and select 
Options 
> 
Clear 
log
 or go to 
Settings 
> 
Log duration 
> 
No log
. These will 
erase the log contents, recent calls register, and message 
delivery reports permanently.
PC connectivity
Q: Why do I have problems in connecting the phone to my PC?
A: Make sure that Nokia PC Suite is installed and running on 
your PC. See the User Guide for Nokia PC Suite on the 
CD-ROM. For further information on how to use Nokia PC 
Suite, see the help function on Nokia PC Suite or visit the 
support pages at 
www.nokia.com
.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the 
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not 
received such a code, contact your network service 
provider.
For information about passwords, contact your access 
point provider, for example, a commercial Internet service 
provider (ISP), service provider, or network operator.
Application not responding
Q: How do I close an application that is not responding?
A: Open the application switching window by pressing and 
holding 
. Then scroll to the application, and press 
 to 
close the application.
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