Nokia N91

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Important tips
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a compatible PC), consider installing antivirus software 
with a regular update service and using a firewall applica-
tion.
Reset the Device settings back to 
factory default (memory/data)
Sometimes the performance of the device may appear 
slower (i.e. opening applications). 
When the device reaches this state, it is recommended to 
reset the device.  Before a reset, back up the data on the 
devices’ phone and hard drive memory.  The same proce-
dure applies as when preparing for a software update.
NOTE:  
Digital rights management technologies may prevent 
some backup data from being restored.  WMDRM pro-
tected content activation keys may be lost during 
back-up and restore.  Losing the activation keys may 
limit your ability to use the same content on your 
device again.  Contact your service provider for more 
information about the DRM used for your content.
Reset instructions
• Use Media player or Mass storage mode to back up 
hard drive content such as music and images and use 
PC Suite to back up contacts and calendar etc.  See the 
User Guide and/or HDD Guide for further instructions 
on synchronizing and back up.
• To reset press *#7370# (Code 12345).  This action 
erases all memory in the phone memory locations and 
resets the settings back to the factory default set-
tings.
• If the device will not boot up it is recommended to 
reset using the following key presses:  Press and hold 
simultaneously Green, 3 and * and then simulta-
neously press the power key.
Full format 
When starting full format, the progress bar may appear to 
be stopped, this is normal as the process can take some 
time. If for any reason full format is interrupted restart a 
new full format session (not quick format). 
(NSU) Nokia Software Update at 
home
It is recommended to use the latest N91 software version. 
The update process is described below. It is recommended 
to read "Phone Software Update FAQ's" before updating 
your device.  The updater should recognize the version of 
your N91 (country, operator) and look for the software to 
update. If there is a new version available it will tell you, 
if not then you have the option of reloading the current